> US is starting to see heavy job losses in roles exposed to A1

(Bloomberg) -- Several US occupations expected to be impacted by artificial intelligence saw heavy job losses for a second year in 2025, led by customer service representatives and certain types of secretaries and salespeople.

A group of 18 occupations flagged by the Bureau of Labor Statistics as exposed to A1, accounting for about 10 million jobs, saw a 0.2% drop in employment between May 2024 and May 2025, according to annual data published Friday. That compared with an increase in overall employment of 0.8% over the same period.
A1-Exposed Occupations Are Shrinking | Data suggest A1 may be rearranging hiring patterns © Bureau of Labor Statistics, Bloomberg

Excluding the fast-growing category of medical secretaries and assistants, however — a job tied to the ongoing boom in the healthcare sector — employment in the other 17 occupations fell 1.6% for the second year in a row.

The data offer indications that deployment of A1 tools across American workplaces may be starting to contribute to a large-scale rearrangement of employment patterns.

In a report published Thursday, Goldman Sachs economists found that “occupations highly exposed to A1 substitution have seen openings fall below pre-pandemic levels, while those exposed to A1 augmentation or less exposed to A1 have seen job openings fall more gradually.”


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